Returns & Exchanges

At Shree Mithai, we strive to deliver the freshest sweets and savories; however, due to the perishable nature of our products, returns are generally not accepted unless the item arrives damaged or incorrect. Please inspect your order upon receipt and contact us immediately if there is an issue with your delivery.

1

Report the Issue

Contact our customer support team within 24 hours of delivery by emailing your order number and clear photos of the damaged or incorrect items.

2

Verification Process

Our quality control team will review your claim and the provided photographic evidence to ensure it meets our criteria for a replacement or refund.

3

Approval Notification

Once verified, we will notify you via email regarding the approval of your request and provide details on the subsequent resolution.

4

Resolution Fulfillment

Approved claims will result in a fresh replacement sent at no extra cost or a full refund to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing